At Swiz Tech Marine, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please read our Refund and Returns Policy carefully to understand your rights and obligations.

1. Returns

1.1 Eligibility for Returns: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns must be made within 30 days of the purchase date.

1.2 Non-Returnable Items: Several types of goods are exempt from being returned, including perishable goods, custom products, hazardous materials, and gift cards.

1.3 Return Process: To initiate a return, please contact us at info@swiztechmarine.com with your order number and reason for the return. Once your return is approved, you will receive instructions on how to return your item.

1.4 Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

2. Refunds

2.1 Refund Eligibility: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

2.2 Refund Processing Time: Refunds typically take 5-10 business days to process, depending on your payment provider. If you do not receive your refund within this timeframe, please contact your bank or credit card company as there may be processing delays.

2.3 Partial Refunds: Partial refunds may be granted at our discretion for items that are returned more than 30 days after delivery, are not in their original condition, are damaged, or are missing parts for reasons not due to our error.

3. Exchanges

3.1 Exchange Eligibility: We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at info@swiztechmarine.com.

4. Damaged or Defective Items

4.1 Reporting Damaged Items: If you receive a damaged or defective item, please contact us immediately at info@swiztechmarine.com with your order number and a description of the damage or defect. We will provide instructions on how to return the item.

4.2 Resolution: Depending on the situation, we may offer a replacement, repair, or refund for damaged or defective items.

5. Cancellations

5.1 Order Cancellations: Orders can be cancelled before they are shipped. If you wish to cancel your order, please contact us as soon as possible at info@swiztechmarine.com. If the order has already been shipped, you will need to follow the return process outlined above.

6. Contact Information

If you have any questions about our Refund and Returns Policy, please contact us at:

Swiz Tech Marine
Email: info@swiztechmarine.com